Washington DC Metro Area
Privately Owned

Every once in a while you have to call your bank or service provider to resolve an issue or ask a question. Have you ever wondered how the folks on the other end of the line are able to assist you quickly and provide the answers you need? Well, they use software like ScreenSteps to manage their knowledge base and locate the info they need when you call. Working on a tool that helps hundreds of companies streamline workforce efficiency presented an exciting set of UX challenges for me as a product designer.

My Contribution

UX/UI Design
Interaction Design
UI Components Library
Illustration & Iconography
Interactive Prototyping
Website Design

Project Status


Project Length

3 Years
We have worked with Ivan for many years and have always been amazed at his speed and ability. He is always extremely responsive and receptive to feedback. He has been fantastic to work with.
Greg DeVore, CEO

Product Design

Secureframe wanted to do something brand new — automate the labor-intensive and time-consuming security compliance process. We designed a web app that would bring this process into the 21st century.


The compliance process has a lot of moving parts, so we designed a robust UI while making sure it was simple and easy for customers to understand.

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Product Design

Through a strategic approach to product design, I made it easy for ScreenSteps customers to create, organize, and distribute knowledge guides on their platform. I worked with ScreenSteps' founding team over a three-year period and helped them design sophisticated web and desktop apps that help hundreds of companies like Vimeo and Dell streamline their workforce operations.